Life SciencesLiability
ComplianceStandard / Universal

PBM Credentialing Insurance Requirements

What this clause says

Pharmacy shall maintain Druggist Professional Liability coverage of not less than $1,000,000 per claim and Commercial General Liability of not less than $1,000,000 per occurrence, with Certificate of Insurance on file with PBM, naming PBM as Certificate Holder, and providing thirty (30) days prior written notice of cancellation, non-renewal, or material modification.

What this means in plain English

PBM network agreements (Express Scripts, CVS Caremark, OptumRx) require druggist professional liability and general liability minimums plus current COI on file. Lapses cause silent network removal — the pharmacy keeps dispensing while claims get denied.

What it means for a CDMO program

Specialty pharmacies live and die by PBM network status. A 30-day notice of cancellation lapse on the COI can trigger termination from a limited-distribution drug network, which is often the entire revenue line. Reinstatement after administrative lapse is sometimes possible; reinstatement after claims-driven termination is harder.

How this evaluates

The Decoder applies these rules in order; the first match wins.

  • pbm network › coi current is set → Compliant: PBM COI on file and current.
  • pbm network › coi current is not set → Gap: PBM COI status unverified — critical for limited-distribution credentialing.

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Questions about compliance

PBM Credentialing Insurance Requirements — common questions

What does a PBM network require on a COI?

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Druggist professional liability $1M minimum, general liability $1M-$2M, current named-insured matching the credentialed entity, additional insured for the PBM where applicable, and 30-day notice of cancellation.

What happens if my COI lapses?

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Silent network removal — your dispensing continues but claims get denied. Many pharmacies discover the lapse weeks after it happens via accumulated denied claims.

Can I appeal a PBM termination?

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Sometimes — reinstatement is possible if the lapse was administrative and quickly cured. Repeated lapses or claims-history-driven terminations are harder to reverse.